Brand new business account permenantly limited? "You can no longer use PayPal"

[SatyricL]

So I stream on twitch and youtube. I wanted an account that did not have my personal information attached to it, so that I could avoid doxxing myself.

I finished creating the business account, and within 10 minutes of submitting my passport ID, I got an email saying I can no longer use Paypal, and my account is "permanently limited".

What the hell is that about??

[sharpiemarker]

@SatyricL 

You can't really "hide" yourself. If your account holder info does not match your photo ID, etc you get the boot. When opening a business account, your personal info should not show, your business info do.

[SatyricL]

@sharpiemarker 
So when making the business account, I made the business owner name my online username, thinking that is what I needed to do to make sure my real name/address didn't appear to people.

Now I am thinking that I got instantly banned because they thought it was suspicious that my business owner name did not match my passport ID?

How do I fix this? As of now, my business email is locked for paypal, and there seems to be no way to correct what should be incredibly easy to fix. I talked to a Customer Service Rep, and they said my passport ID was rejected. At that time, I let them know I probably needed to correct the name on the business. They said they would take my State ID as proof of identity and also request a name change for me.

I have not received any update on the status of my account since, and no ability to correct my name. So now I am thinking there was not adequate communication between the two parties trying to fix this, and they simply rejected my ID again without making the change to my name.