filing a transaction dispute, paypal times out every time

womanburner
Contributor
Contributor

filing a transaction dispute since the license key i paid for is fake, paypal times out every time regardless of whether or not im active on the page before i can complete the form, **bleep** me off since i have recorded evidence too

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2 REPLIES 2

womanburner
Contributor
Contributor

PayPal_Bindu
Moderator
Moderator

Hello @womanburner 

 

Thank you for writing in the PayPal Help Community!

 

I am sorry to hear the issue with your purchase and I understand that you're looking to file a dispute towards the purchase. I suggest you to try some troubleshooting like clearing your cookies, history, cache, etc. from your browser or try using a different browser/device to see if this works. If the issue persists, I recommend to reach out to the Support Team to dispute the transaction. 

 

Hope this works, have a great day!

Bindu

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