I have been scammed by Paypal. I bought an item priced 198.93€ for which 188.63GBP was taken from my bank account. It didn't fit, so I returned it and the seller refunded the full amount of 198.93€. You can imagine my surprise when the amount I received on my bank account was 177.89GBP. I contacted Paypal and they said that according to their exchange policy they can't do anything about this as it's due to fluctuations in the currency exchange rate. So basically I lost 10,74GBP, which has been "legally" stolen by Paypal. I tried calling their customer service line and the person I spoke with kept repeating the same sentence over and over again "I can see that the seller has returned the full amount and this is due to exchange rates". I was trying to get a better explanation and confirmation that they won't be returning the 10,74 GBP missing and then they hung up on me! I was very calm and never raised my voice to the operator, so being hung up on is extremely rude on their side! Be aware of this LEGAL SCAM when you buy from foreign countries and pay on your own currency, if you make a return you won't get the full refund (even if the original seller returns the full amount), but whatever exchange rate Paypal applies on that day! I'm pretty confident that if the exchange rate was above of what I paid I wouldn't be getting more money in my bank account! THIS IS A LEGAL SCAM, BE AWARE!
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