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Hello,
I would like to enable the "Billing Address Request" feature on my account. I've seen that I need to contact the Merchant Technical support team. Is it possible to activate the feature for my live merchant account?
Thank you.
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Good day @Noctaly
Thank you for posting to the PayPal community.
For LIVE accounts, we kindly request that you contact our PayPal Customer service via link - https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.
They will be able to assist you further as they are specially trained to address this type of account inquiry.
Sincerely,
Kavya
PayPal MTS
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
- Mark as New
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Good day @Noctaly
Thank you for posting to the PayPal community.
For LIVE accounts, we kindly request that you contact our PayPal Customer service via link - https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.
They will be able to assist you further as they are specially trained to address this type of account inquiry.
Sincerely,
Kavya
PayPal MTS
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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