Enable the "Billing Address Request" feature

Noctaly
Contributor
Contributor

Hello,

 

I would like to enable the "Billing Address Request" feature on my account. I've seen that I need to contact the Merchant Technical support team. Is it possible to activate the feature for my live merchant account?

 

Thank you.

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Kavyar
Moderator
Moderator

Good day @Noctaly 

 

Thank you for posting to the PayPal community.

 

For LIVE accounts, we kindly request that you contact our PayPal Customer service via link -  https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.

 

They will be able to assist you further as they are specially trained to address this type of account inquiry.

 

Sincerely,

Kavya

PayPal MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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Solved

Kavyar
Moderator
Moderator

Good day @Noctaly 

 

Thank you for posting to the PayPal community.

 

For LIVE accounts, we kindly request that you contact our PayPal Customer service via link -  https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.

 

They will be able to assist you further as they are specially trained to address this type of account inquiry.

 

Sincerely,

Kavya

PayPal MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Login to Me Too

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