How do I activate reference transactions?

shopgreedy
Contributor
Contributor
Activate reference transactions
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193 REPLIES 193

PayPal_Olivia
Moderator
Moderator

Hi @BLDYourBrand

 

Thank you for joining the PayPal Community Forum and posting your first post! I'll be happy to direct you to the right place for enabling Reference Transactions.

 

A Customer Service representative can enable Reference Transactions on your account. Please find your contact options by clicking Contact at the bottom of the PayPal website.

 

Thank you!

 

Olivia

 

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Need help connecting talk to Shopify ExpressCheck out

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PayPal_Olivia
Moderator
Moderator

Hi @Curvylatinashap,

 

Thank you for your post and welcome to the PayPal Community Forum! We're glad to have you here!

 

I'll be happy to get you set in the right direction for Reference Transactions. To get those enabled on your account, you would need the account-specific help from a Customer Service agent. You can find your contact options by clicking Contact at the bottom of the PayPal website.

 

I hope this is helpful!

 

Olivia

 

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RMFC101
Contributor
Contributor

I just started a yarn subscription and my shopify gives me this message "To allow customers to purchase subscription products with Paypal Express, ask PayPal to activate Reference Transactions." I tried chatting with the team on facebook and they told me to submit a form to the dedicated team. I have done that and not heard back.

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PayPal_JonK
Moderator
Moderator

Hello @RMFC101

 

Welcome to PayPal's Community Forum! I'm sorry to hear you've run into some speed-bumps getting those reference transactions activated for your PayPal account. I would recommend either reaching back out to our Facebook teams to check in on the status of that request or contact our Customer Support over the phone for assistance.

 

My apologies for the inconvenience this may have caused, 

 

 - Jon K


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beausbites
Contributor
Contributor
I was just wondering if paypal can activate Reference transaction
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PayPal_Olivia
Moderator
Moderator

Hi @beausbites

 

Welcome to the PayPal Community Forum, and thank you for making your first post! I understand that you would like to use Reference Transactions with your account. 

 

To enable Reference Transactions, please contact Customer Service directly. You can find your contact options by clicking Contact at the bottom of the PayPal website.

 

Best wishes!

 

Olivia

 

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PetToba
Contributor
Contributor

How can I activate Reference Transactions for my business paypal account that is linked to shopify?

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PayPal_Olivia
Moderator
Moderator

Hi @PetToba

 

Welcome to the PayPal Community Forum, and thank you for your post! I appreciate your interest in using Reference Transactions with your account. 

 

To enable Reference Transactions, please contact Customer Service directly. You can find your contact options by clicking Contact at the bottom of the PayPal website.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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NJ19
Contributor
Contributor

PayPal can you activate my reference transactions for my Shopify store thank you @paypal

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