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Solved! Go to Solution.
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Merchant Payment Solutions
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Hi @BLDYourBrand,
Thank you for joining the PayPal Community Forum and posting your first post! I'll be happy to direct you to the right place for enabling Reference Transactions.
A Customer Service representative can enable Reference Transactions on your account. Please find your contact options by clicking Contact at the bottom of the PayPal website.
Thank you!
Olivia
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Hi @Curvylatinashap,
Thank you for your post and welcome to the PayPal Community Forum! We're glad to have you here!
I'll be happy to get you set in the right direction for Reference Transactions. To get those enabled on your account, you would need the account-specific help from a Customer Service agent. You can find your contact options by clicking Contact at the bottom of the PayPal website.
I hope this is helpful!
Olivia
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I just started a yarn subscription and my shopify gives me this message "To allow customers to purchase subscription products with Paypal Express, ask PayPal to activate Reference Transactions." I tried chatting with the team on facebook and they told me to submit a form to the dedicated team. I have done that and not heard back.
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Hello @RMFC101,
Welcome to PayPal's Community Forum! I'm sorry to hear you've run into some speed-bumps getting those reference transactions activated for your PayPal account. I would recommend either reaching back out to our Facebook teams to check in on the status of that request or contact our Customer Support over the phone for assistance.
My apologies for the inconvenience this may have caused,
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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Hi @beausbites,
Welcome to the PayPal Community Forum, and thank you for making your first post! I understand that you would like to use Reference Transactions with your account.
To enable Reference Transactions, please contact Customer Service directly. You can find your contact options by clicking Contact at the bottom of the PayPal website.
Best wishes!
Olivia
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How can I activate Reference Transactions for my business paypal account that is linked to shopify?
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Hi @PetToba,
Welcome to the PayPal Community Forum, and thank you for your post! I appreciate your interest in using Reference Transactions with your account.
To enable Reference Transactions, please contact Customer Service directly. You can find your contact options by clicking Contact at the bottom of the PayPal website.
I hope this helps!
Olivia
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PayPal can you activate my reference transactions for my Shopify store thank you @paypal
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