I cant download my account data

Dylan_Ray
Contributor
Contributor
I cant download my account data it says sorry we couldnt confirm its you.I am using Google chrome,redmi note 9 please help me
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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @Dylan_Ray 

 

Congratulations for your first post in the Community!

 

Sorry to learn that you've run into issues while downloading your account data. It could be a technical glitch. Such situations can be resolved by trying some troubleshooting like clearing your cookies, history, cache, etc. from your browser or trying a different browser.  Also, please make sure you are accessing your account from a secure location and avoid using any VPN’s or Proxy Servers. If the issue persists after trying this, please reach out to PayPal Support team to check this further. You can find the contact options to contact the PayPal team here.

 

Best wishes,

Bindu

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