Issue dispute with seller
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Hello, I had placed an order through paypal without logging in. I've received an order confirmation to my email, but i want to raise a dispute with the seller as the order has not been received.
How do i link this order with my account? If i log in with the same email address that's on the order it is not recognized.
On the paypal receipt it has a link to open an account under this address but keeps asking me to change my password and that's all.
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Disputes & Chargebacks
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You ''may'' not have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you OR opening a dispute if you are covered by buyer protection.
So If you need help for a guest buyer transaction then you can;
1. Phone Paypal customer services and see if they will help you.
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--help378
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
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