wrong transaction to wrong account

johnson247
New Community Member

i got stuck by sending to wrong account. i want to cancel the transaction after completed in friend and family status.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@johnson247 

 

Can't cancel a completed transaction unfortunately. You would need to reach out to the 'wrong account' recipient and explain what happened and request that they issue you a refund, unfortunately again you can't force them to do so if it was a friends/family ie 'gift' payment.


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Kudos / Solution appreciated.
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